Passenger Handling Services

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Written by Administrator
Thursday, 28 January 2010 07:45

We offer a full range of services on passenger handling including:

  • Reservation and Ticketing Services: Our Ticketing offices are located in the main terminal building at both Larnaca and Paphos airports opposite the check in counters offering ticketing facilities on a 24 hours basis for all airlines accepting cash in all currencies and all major credit cards
  • Baggage Services: Storage of bags – Pick up on a 24 hours basis.
  • Check-in Services (SITA Departure Control System or manual check in) (Our check in staff is trained on different DCSs such as, Pictures DCS of Lufthansa, Guitan DCS of Czech Airlines, Babel DCS of Gulf Air, SDCS of Aegean Airlines, SDCS of Malev Hungarian Airlines and SDCS of Tarom Romanian Airlines, just to name a few.
  • Gate Services
  • Lost and Found Services (Using the World-tracer) fully trained staff handles all baggage inquiries/discrepancies with tact and an exceptional customer service approach.
  • Special Passenger Services:(Passengers with Reduced Mobility). A fully trained team of our subsidiary company S&L Airport Services Ltd, handles passengers with reduced mobility in accordance with European Standards. They are all trained on first aid practices, providing wheel chair services to PRM passengers and assistance to all passengers in need of help while at the airport, with the utmost care and concern.
  • Transfers to/from the Airport of passengers and crew using the Louis bus fleet as well as taxi services at competitive rates.
  • Passenger and crew accommodation at Louis Hotels, 10 properties on the island as well as at any hotel of preference to the customer at the best possible rates.
  • VIP – This privileged group enjoys the highest standards of professionalism in fulfilling their demanding needs. Being in cooperation with limousine services we can accom- modate a request at a very short notice.
  • Last Updated ( Wednesday, 09 June 2010 15:01 )